<div style="font-weight:bold;font-size:x-small;color:red">This is an entry CREATED BY OUR SYSTEM. It includes all the information given by you when creating this ticket in your Control Panel.</div><div><p><b>Your answers to our questions:</b><br />1. Are you receiving an error message? (if so, cut&paste it here): yes - Account is suspended
</p><p><b>Details given by you:</b><br />Our account is suspended. The live chat rep said for me to open another ticket requesting to unblock our account from the suspension. We will be upgrading our account and stopping access to all spammers and fishing. Thank you! </p></div>

We are trying to work with you... If we have access to the site temporarily we can show you that we will perform this update and be done with all spammers. By doing our last update/upgrade that we need to do with your site then we will be secure and up to date on everything. Please unblock it so that we can finish our upgrading of the site and preventing such incidents from happening again. We appreciate doing business with you and hope to get this situation resolved soon. Thank you!

The dilemma. Our technical department consists of one individual that has a full time job, and works for us on a voluntary basis. In fact, This is he.
I for the first time today have been informed of the trouble tickets regarding our website. I have had 0 seconds to attempt to remedy the situation. I would merely ask for 24 hours worth of time to attempt to remedy the problem. If this request does not seem reasonable then, It only seems fair that I receive a backup of the current state of all files and our SQL database. This will allow me to repair and restore the site elsewhere.
Sincerely,
Lucius L. Hilley III

You have had as much time as I did to respond before you shut us down.

Dear Brenda,
Thank you for using our services

I'm sorry, but according to our TOS your account has been suspended due to the third violation. I regret, but unfortunately there is no way to provide you with the hosting service.

If you should need further assistance please don't hesitate to contact us again, we are available 24/7.

Kind regards,
Vladimir Rysht
Technical Support

It took longer for your paid Network Operations Center to respond to me than it took me to you. Yet, you shut us down.

Well, Congratulations. You get 24 hours from NOW.,To cough up the data or I will feel obligated to notify the rest of the world of just how exceptional you have been in handling this incident.

PS: I am, Unkmar,.
http://www.unkmar.com/
http://www.myspace.com/unkmar
http://www.linkedin.com/in/unkmar
Actually, Just google Unkmar.

I'll even give you an incentive to do the right thing.
I'm willing to pay $100 to get the data. This is more than 1 years hosting with your service. I am asking for a full SQL dump of our database and complete copy of our files on the server.

Sincerely
Lucius L. Hilley III

Dear Lucius,

I regret but as my colleague said above - there is no way to activate your hosting account, I regret. Let us know if you need any other assistance - we will help you shortly.

Should you have any further questions, feel free to contact us at anytime, we are available 24/7.

Kind regards,
Alex Klimov
Technical support.

I didn't ask for you to activate the hosting account.
I asked for the data. And I offered money.

Dear Brenda, Hilley


Please note that according to our Terms of Service we don't provide any back up data after third violation.
Unfortunately there's no way to get any backup whether it is site, database back up, etc

Should you have any further questions, please feel free to contact us at anytime, we are available 24/7.

Kind regards,
Alexey Sichevoy
Technical Support
24/7 Live Chat